Feedback and Psychological Safety

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INTERVIEW ON THE PRICE OF BUSINESS SHOW, MEDIA PARTNER OF THIS SITE.

Recently Kevin Price, Host of the nationally syndicated Price of Business Show, interviewed Joan Hibdon.

The Joan Hibdon Commentaries

On a recent Price of Business show, Host Kevin Price interviewed Joan Hibdon.

One of the most powerful—and misunderstood—drivers of performance: psychological safety. It’s the invisible foundation that determines whether people speak up, share ideas, and give honest feedback. When safety is low, silence takes over. Employees hold back questions, avoid tough conversations, and innovation stalls.

We discussed how creating a feedback-rich culture begins with trust. Leaders set the tone by modeling openness—asking for feedback themselves, listening without defensiveness, and responding with curiosity instead of judgment. When people see that honesty won’t be punished, they start to engage with more courage and authenticity.

The connection between psychological safety and performance is undeniable. Teams that feel safe don’t just communicate better—they perform better. They take smart risks, solve problems faster, and recover more quickly from setbacks.

True leadership is not about having all the answers; it’s about creating an environment where others feel safe to share theirs. When feedback becomes a shared act of learning rather than fear, both people and performance thrive.

Learn more about Joan’s work at www.jdhInsights.com

 

 

Joan Hibdon is the founder of jdhInsights, LLC, where she coaches and develops leaders to become the best version of themselves. Through her writing, facilitation, and strategic coaching, Joan helps organizations build feedback-rich cultures that fuel sustainable growth.

Joan’s approach to coaching is tailored to meet the unique needs of the individuals she is working with. In doing so, she creates awareness, purpose, intent, and action resulting in success for the client. Joan’s insights and experience can heighten executive effectiveness, emotional intelligence, improvement in team dynamics, the ability to navigate through complex situations, accountability, and provide the map to achieve goal attainment. In her practice, she leverages a variety of assessments – both traditional and non-traditional — to co-design a comprehensive development plan with her clients that are focused on reaching and sustaining their goals.
She is a Certified Professional Co-Active Coach (CPCC), certified through the International Coaching Federation (ICF). Additionally, Joan holds certifications with The Leadership Circle and the Leadership Culture Survey, Emotional Intelligence (EQi 2.0) and (EIP3), iEQ9 Enneagram, The Prosci ADKAR Organizational Change Methodology, DiSC, Myers Briggs MBTI Personality Type Assessment, Thomas-Kilmann Conflict Mode Assessment, and is a Lominger Leadership Architect.

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