Do managers deserve a pat on the back? It depends on who you ask, according to new research from staffing firm OfficeTeam. While the majority of workers surveyed (80 percent) said they’re happy with their bosses, 1 in 5 respondents gave their leaders less-than-stellar reviews.  

Do workers approve of their managers? Some say yes, but results vary by region.


Among workers in the 28 U.S. cities surveyed, those in Indianapolis, Salt Lake City, Chicago, Los Angeles and Miami are most satisfied with their bosses. However, employees in Boston; Phoenix; Washington, D.C.; Cincinnati; and Detroit gave their supervisors the lowest marks.

Nearly half of respondents (49 percent) feel their manager is a good leader, and about one-third consider their boss a mentor (37 percent) and friend (34 percent). But not everyone shares these sentiments: Nearly a quarter of workers (23 percent) said their supervisor is a micromanager, and 16 percent went as far as saying they are incompetent. View an infographic about how professionals rank their bosses.

Additional findings:

  • Los Angeles has the most workers who consider their supervisor a good leader (66 percent), mentor (55 percent) and friend (52 percent).
  • Bosses in Miami are mostly likely to be described as micromanagers (39 percent), followed closely by those in New York (36 percent).

“An employee’s working relationship with the boss has a significant impact on their job satisfaction and career success,” said Stephanie Naznitsky, executive director of OfficeTeam. “Professionals are more engaged and productive in their roles when they’re given some autonomy on projects and report to managers they can trust and learn from.”

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