A Leading Public Adjuster on What She Saw at the Texas Flash Flood Disaster

INTERVIEW ON THE PRICE OF BUSINESS SHOW, MEDIA PARTNER OF THIS SITE.
Recently Kevin Price, Host of the nationally syndicated Price of Business Show, interviewed Jenny Lyon.
The Jenny Lyon Commentaries
On a recent Price of Business, Host Kevin Price visited with Jenny Lyon, a professional public adjuster for businesses, about the incredible disaster in the Hill Country, and lessons to business owners and consumers about how to deal with such.
Jenny Lyon, PA got her start working in the property claims industry as an “IA”, or, Independant Adjuster, over 12 years ago, working Catastrophe or “CAT” claims for major insurance carriers across the nation. She quickly advanced to the handling of commercial claims and has specialized in commercial and large loss claims ever since. This year her team will resolve over $20-30,000,000 in losses.
Jenny experienced, and thusly identified several problems within the property claims system. Including, when she realized the product she turned over to the insurance carrier(s) oftentimes would vary vastly from what the insured actually received as payment. Only if and when she got a call from these upset insured would she realize that, although her license is what backs up her work, it was too often irrelevant. She knew this unfair treatment of the insured was not what she personally, ethically stood for.
She has since split her career between helping the insured for the insurance carrier side and now helping the insured to recover, FROM the carrier side. She formed her PA Firm, Pinnacle Public Adjusting LLC, in 2020 and has been helping the insured get “Fully Paid” what they are owed, ever since.
Jenny, who is a master estimator, along with her team of professionals (including Pinnacle PA staff, specialty engineers, appraisers and attorneys) like other PA’s in Texas – work on a contigency basis primarily but also provide estimate services and professional consulting – aiding the insured by, as she says, carefully navigating the dangerous waters that make up the property claims profession. Ideally her team will take a claim from the outset of the loss – negotiating through to final and full recovery of depreciation, using their expertise and experience throughout every step of the way.
Learn more at fullypaidclaims.com.
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